Frequently asked questions
Answers to questions from homeowners just like you
If you have any questions for Scotts LawnService® that aren't addressed here, please write to us, or call 1-888-736-3478.
Fertilizers Q. Will your fertilizers dry out my lawn during the summer?
A. Not at all. Scotts LawnService
® nourishes your lawn with
Scotts® professional fertilizers that won't burn or dry out your grass during the heat of summer. In fact, our fertilizers actually help your lawn survive the summer heat stress. And when you water your lawn after a period of drought, our fertilizers are ready and waiting to assist in your lawn's recovery.
back to top Weeds Q. Why won't my weeds die?
A. With Scotts LawnService, your lawn gets three-way weed controls that are the most effective available. The weeds begin to curl and wither in 5-7 days, but it may take up to 21 days before they are gone completely. Still, unusually hot weather, a heavy rain within 24 hours of treatment, or mowing immediately after an application can reduce control. The good news is that as a full-program customer, you can simply give us a call and we'll be out for a follow-up visit in 48 hours ... at no extra cost to you.
back to top Q. I always thought that dandelions could be prevented from showing up in my lawn. Is this true?
A. Contrary to popular belief, dandelions cannot be effectively prevented. They can only be controlled when they're actively growing. They're best controlled in late spring, after they have sprouted. Once we treat for dandelions, we'll continue to monitor your lawn throughout the season and treat new dandelions as they show up.
back to top Q. Can you get rid of ground ivy? It seems to take over our yard every year.
A. Yes. But ground ivy is one of the tougher weeds to eliminate. It is just one of more than 50 common lawn weeds that we control in late spring. As soon as these weeds are gone, we begin watching for new weeds to pop up. If they do, we stop them before they can get a foothold. (And there's no charge for this follow-up service if you're a full-program customer.)
back to top Q. How soon can I water my lawn after a weed-control application is applied?
A. Although light watering or a brief shower should not seriously impact weed control applications, it is best to leave our products on any weeds you have until they are absorbed. This process usually requires at least 24 hours.
back to top Q. How can we keep our neighbor's weeds from spreading into our lawn?
A. The best defense against weeds is a thick carpet of grass - so thick it doesn't give the weed seeds a chance to sprout. That's one reason Scotts LawnService
® focuses on improving your lawn's turf density. And during the growing season we constantly monitor your lawn for new weeds and knock them out if they appear.
back to top Insects Q. I have beetles on my lawn and in my shrubs. Does this mean I also have grubs?
A. Most likely. The beetle is the adult stage of the insect. After defoliating ornamentals,
shrubs and some trees, beetles lay their eggs in the soil. In a few days, their eggs hatch into grubs that begin feeding on the roots of your lawn, depriving it of nourishment. If you are a full-program customer, you are protected with
Scotts® GrubEx® Guaranteed Season Long Grub Control. If not, call our office for a protective treatment or lawn inspection.
back to top Q. Fleas make our dog miserable every summer. Can you help?
A. Of course! As an optional add-on service, you can have us treat your lawn in the summer to control the fleas and ticks that go after household pets. Which means your dog can get some relief.
back to top Q. Is it OK that your technician applied our weed control on a rainy day?
A. If your weed control is applied in a light shower, your results should still be satisfactory. Our weed control products are primarily absorbed through pores in the weeds' leaves. As long as the product is not washed off the leaf, control will occur. If you do not see leaf curling or wilting in 10 days, please call Scotts LawnService
® for a free follow-up application.
back to top Service Q. We've had disappointments with
lawn care services in the past—why should we think Scotts LawnService
® will be any different?
A. First of all, when you trust your lawn to Scotts LawnService, it gets the exclusive benefits of
Scotts® professional fertilizers, which are the best in the world. Second, we guarantee that your lawn is always cared for by certified field technicians who have been trained at the
Scotts Training Institute®. And third, we continually evaluate our field staff on the quality of their service. It is a responsibility they take very seriously, as it is the basis for their raises and promotions.
back to top Q. Is your service guaranteed?
A. Of course! You take no risk whatsoever with Scotts LawnService
®. You must be fully satisfied with the results you see, visit after visit. If not, simply let us know and we'll make things right.
back to top Q. Your
Tree and Shrub Program is doing a great job on our trees. But why can't your lawn specialist treat our landscape plants in one visit? Wouldn't it be cheaper than sending separate trucks?
A. Cheaper, yes. But not as effective. Your trees and shrubs need a different kind of care, which requires specially trained technicians using a specific kind of equipment. Your lawn is fed from above ground, while your landscape plants receive their feeding using special root zone injections that provide immediate and long-lasting results.
back to top Maintenance Q. Can I mow the same day my lawn is treated?
Q. How long should we stay off our lawn after you visit?
A. If your lawn received a granular treatment of
Scotts® professional fertilizers, you can begin lawn activity right away. But if you received a liquid weed control, please stay off the grass until the liquid has dried. Depending on the temperature, humidity and wind, drying should take from one to several hours. You'll always find more detailed information on your invoice. As always, you can contact our office if you have any questions.
back to top Safety Q. How safe are your products (for my kids and pets, for example)?
A.
Scotts® professional fertilizers are not considered hazardous materials. There is no record of human or pet injury resulting from a Scotts LawnService
® fertilizer application. These products are all registered for use on home lawns and contain many of the same active ingredients as the products you can buy at your local nursery or garden store. When used by our professional technicians in strict compliance with labeled instructions, they do not represent any significant threat to your family or pets.
back to top
Scotts LawnService and you. Let's make your lawn beautiful.